Voice of Internet Protocal (VoIP)
Interested in revitalizing your
business communications? With our platform, you get the tools and features you need
to enhance your business for improved growth and success.
Utilize countless options to take your business to the next level
with a wide variety of services from Hosted PBX and VoIP to
Enhanced SIP Trunking.
Unified Communications
Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other
technologies that help to dramatically improve your communication processes and business productivity. Our
software and services enable you to access your account and seamlessly incorporate our high-value cloud
communication services, including:
Hosted PBX & VoIP
| UC Client |
Call Conferencing |
Call Management |
Music Hold |
| Virtual Auto Attendants |
ACD Routing |
Origination and Termination |
Reporting |
more
Mobile Applications
| Call Recording |
Cloud Extensions |
Conference Calls |
Enterprise Contacts |
| Mobile Office Extensions |
Support for Softphones |
Visual Voicemail |
Voice to Text |
more
Contact Center & IVR
| Agent Console |
Suptervisor Console |
Additional Feartures |
|
more
Account Manager
| Account Management |
Automated Billung System |
Case Management / LNP |
Click-to-dial |
| Detailed Accounting |
Endpoint Template Management |
Hunt Group |
Message Center |
| Operator Console |
Phone Rebooter |
Shared Line Appearance |
Tax Automation |
| Test My Connection |
URL Agent |
User Dashboard |
|
Integrated Solutions
| API |
Hosted Fax |
Microsoft Outlook Plugin |
Salesforce.com Plugin |
| Screen Pops |
|
|
|
SIP Trucking
| Enhanced SIP Trucking |
Standard SIP Trucking |
|
|